1. Policy statement
We have a legal duty to protect any personal data that we collect from you under the data protection legislation (GDPR). Mobility at Sea safeguards your personal data and maintains security standards to prevent any unauthorised access.
2. What do we use your information for?
We require personal data when you register on our website or offline, make a booking, respond to a survey, fill out a form or contact us.
The personal data we collect from you is necessary to enable us to arrange and provide services under contract for you. To do this, we may use your personal data in the following ways:
The purpose will be for:
We will also process your personal data in pursuit of our legitimate interests to improve and promote our services:
We may also be required to process your personal data to comply with our legal obligations under PECR & GDPR regulations.
Failure to provide your personal data when making a booking will mean that we will not be able to process your booking.
3. What information do we collect?
We may collect the following personal data from you through our website or over the phone/ in person:
4. Do we disclose any information to outside parties?
Acting as an equipment supplier, we may share your personal data onto any third-party, for example: cruise operator / travel company; as necessary to complete your booking.
Your personal data may be accessed by or given to our staff, contractors and agents who assist us or act on our behalf:
Your personal data, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Your personal data is held on our computer records and paper records in the [UK / EU].
Your personal data may be transferred outside of the EU for the purpose of
5. How do we protect your information?
The security of your personal data is important to us. We implement a variety of security measures to maintain the safety of your personal data when you make a booking or enter, submit, or access your personal data.
We offer the use of a secure server. All supplied commercially sensitive / credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database only to be accessed by those authorised with special access rights to our systems who are required to keep the information confidential.
We follow generally accepted industry standards to protect your personal data, both during transmission and once we receive it, against unauthorised or unlawful processing and accidental loss, destruction or damage. Unfortunately, the transmission of information via the internet is not completely secure. Although we take reasonable steps to protect your personal data, we cannot guarantee the security of your personal data transmitted through our website, any transmission is at your own risk.
6. How long do we keep your information?
We will retain some of your information (medical condition etc) for as long as your account is active which is defined as the period leading up to and including the hire period and 90 days post hire as a minimum. We will retain all other information necessary to comply with our legal obligations, accounting and dispute resolution.
7. Third-party links on the Mobility at Sea Website
Any views or opinions along with special offers and promotions on external websites may not represent the product offering / opinion or special offers at Mobility at Sea or its associated brands.
8. Social Networks
We use social media networks (such as Facebook and Twitter) to help communicate how our services enable people to enjoy their cruises and to help promote our services. We sometimes share information such as messages, photos, and videos with others in our network.
9. Your rights
You have the following rights under the data protection legislation in relation to your personal data held by us:
If you wish to exercise any of the above rights, please contact us on email@example.com providing details of your request.
If you are dissatisfied with our data processing activities, you have the right to complain to the Information Commissioner's Office at www.ico.org.uk
11. Terms and conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.mobilityatsea.co.uk/terms-and-conditions
This policy was last modified on 25 April 2018
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Mobility at Sea®
The Parkwood Centre,
Hampshire, PO7 7HT
|Monday - Friday
|09:00 - 17:00*
Xmas & New Year:
|09:00 - 17:00*
|09:00 - 17:00*
|09:00 - 17:00*
|New Year's day
|Tuesday 2 January
|09:00 - 15:00
In case of an emergency please call 07557 990913.
*Phonelines open 10:00 - 15:00.
Copyright © Mobility at Sea, a trading name of Renta Scoota Ltd. Registered as a limited company in England and Wales under Company Reg. No: 6511324. Main office: Units 10-11 The Parkwood Centre, Aston Road, Waterlooville, Hampshire, PO7 7HT. Telephone 0800 328 1699 or 02392 267 474. Registered address: 4 Sudley Road, Bognor Regis, West Sussex, PO21 1EU. Mobility at Sea® is a UK registered trade mark. Any trademarks belong to their respective owners.