Open Mon-Fri: 10am – 3pm
United Kingdom 0800 328 1699

Why UK Travel Agents Need to Collaborate with Mobility at Sea for the Disabled Market

In recent years, the travel and tourism industry has seen a growing focus on inclusivity, making travel more accessible to everyone, regardless of physical limitations. For UK travel agents, partnering with Mobility At Sea, an organisations that specialises in the hiring of mobility products and services for passengers with disabilities, is becoming increasingly important. This collaboration can make a significant difference for clients with mobility challenges, especially in the cruise and maritime sectors.

Here's why UK travel agents should consider collaborating with Mobility at Sea to cater to the disabled market:

Growing Demand for Accessible Travel Options

The number of people with disabilities traveling is on the rise. According to various studies, people with mobility impairments represent a significant portion of the global travel market, and this group is looking for more accessible travel options. In the UK alone, around 1 in 5 people live with a disability, and many of them are keen to enjoy the same travel experiences as their non-disabled counterparts. This includes taking cruises, which have become one of the most popular forms of vacation for people of all abilities. By collaborating with the experts Mobility At Sea experts, travel agents can tap into this growing market and meet the needs of disabled travellers.

Expert Knowledge of Accessibility Features on Ships

Cruise ships vary significantly in their accessibility features. Some vessels are fully equipped with accessible cabins, bathrooms, and lifts, while others may have limited options. Mobility at Sea specialise in understanding the individual ships for their accessibility features, ensuring that passengers with disabilities have a comfortable and stress-free journey. By working with these specialists, travel agents can offer their clients detailed, reliable information about which cruise ships are best suited to their needs, from wheelchair accessibility to assistive technology availability.

Tailored Itineraries and Special Services

Every traveller has unique needs, especially when it comes to accessibility. Mobility At Sea work in partnership with travel agents to recommend options that ensure the port visits, excursions, and on-board activities are more achievable and inclusive. This collaboration ensures that the travel agent can offer personalised suggestions that meets all of their requirements. Whether it’s arranging for a special wheelchair accessible room or securing the right equipment for a standard cabin.

Building Stronger Customer Loyalty

Disabled travellers, like all customers, appreciate personalised, attentive service. When travel agents go the extra mile to ensure that their disabled clients have an accessible and enjoyable trip, they build trust and loyalty. Word-of-mouth recommendations from satisfied customers can significantly boost a travel agent’s reputation, and in a niche market like accessible travel, this can be a game-changer. By partnering with Mobility At Sea, travel agents show their commitment to inclusivity, making them a go-to resource for customers in the disabled community.

Staying Ahead of Industry Trends

The travel industry is constantly evolving, with a growing emphasis on diversity and inclusion. As cruise lines and travel companies increasingly recognise the importance of catering to disabled travellers, they are investing more in accessibility features. To stay competitive and ensure they can offer the latest options, travel agents must stay informed about these developments. Collaborating with Mobility At Sea helps travel agents stay ahead of trends, providing them with the expertise and knowledge needed to keep up with evolving customer demands.

Compliance with Legal Requirements

UK travel agents have a responsibility to ensure that their services are compliant with the Equality Act 2010, which requires businesses to make reasonable adjustments for disabled customers. Collaborating with Mobility At Sea providers helps agents ensure that they are meeting these legal obligations when booking cruises or maritime trips for clients with mobility impairments. By working with experts who specialise in accessible travel, agents can confidently offer services that are legally compliant and sensitive to the needs of disabled travellers.

Conclusion

For UK travel agents, collaborating with Mobility At Sea is more than just a business opportunity—it’s an essential part of offering inclusive, high-quality services to a growing market. By doing so, they can provide disabled travellers with the confidence and support they need to enjoy a memorable and accessible cruise experience. This collaboration not only enhances customer satisfaction but also positions travel agents as leaders in the accessible travel industry, helping to create a more inclusive and welcoming travel environment for all.

By joining forces with Mobility At Sea, UK travel agents can make travel dreams a reality for individuals with disabilities, ensuring that everyone, regardless of mobility challenges, can experience the joy and excitement of travel.

Recent Blogs

Back to the Mobility at Sea blog

Mobility at Sea®
Unit 10-11,
The Parkwood Centre,
Aston Road,
Waterlooville,
Hampshire, PO7 7HT

Opening times:

Monday - Friday 09:00 - 17:00*
Weekend Closed

Reduced staff on Tuesday 2 July:

Phone lines closed til 1pm then reduced staffing – please leave messages and the emergency number will be on 07557 990913.

In case of an emergency please call 07557 990913.

*Phonelines open 10:00 - 15:00.